Safeguarding Frequently Asked Questions

Reporting and Advice

Q: Should I call the police?

A: If a Child (anyone under the age of 18) or Adult at Risk is in immediate danger you must contact the police on 999.  A good guide to whether you are in this situation is to ask yourself this: is it safe for this child to go home? (Or to be at home right now if they are already there?) If your best answer, with the information you have available, to that is 'no', then you should phone the police. You may also inform the safeguarding team once you have reported to police.

You may wish to go directly to the police with a non-urgent report in which case you can do so via the non-emergency number 101 or online at Click Here

The police take reports of abuse very seriously and by clicking the above you can access additional steps to report domestic abuse, sexual or violent abuse, hate crime, harassment and stalking online should you wish to.

Q: How do I contact the local authority for advice and to report

A: Most local authorities run an out-of-hours helpline, details of which can be found on their website, to find your area office Click Here

Q: I am concerned about a child or vulnerable person

A: We all share responsibility to report safeguarding concerns, even if you think someone else may already know please report it anyway.  It is better to receive information multiple times than not at all.  Please do not intervene, investigate or assess whether the allegation is a crime or whether it is true.  Details will be passed to the right people who will assess risks, take appropriate actions, and provide necessary support for the child or vulnerable person. Click Here

Upon receiving information a Safeguarding Advisor will respond sensitively to all concerns and allegations will be addressed using the Church’s national procedures and in a timely manner. 

Q: I want to speak to someone about abuse which happened or is happening to me

A: We understand that speaking out about abuse can be very difficult and distressing and you may not have felt able to tell anyone before, particularly if the abuser is a family member or person in a position of trust.  Nobody deserves to be abused, please know that you are not to blame. The Church of England is committed to providing support to survivors who were abused when they were children and those who have been, or are being abused as adults. Concerns will be responded to sensitively and without judgement, we will support you to share your experiences compassionately and can also refer you to a specialist who will guide you through the next steps.

If you wish to speak to the Safeguarding Team please get in touch Click Here

Q: I am concerned about the behaviour of an adult towards a child or vulnerable person at church

A: All Church activity should provide a safe environment which promotes and supports the wellbeing of everyone and protects them from harm.  Occasionally the behaviour of an individual involved in activities or attending the church may question whether their actions are inappropriate or harmful.

We do understand that raising matters where the person involved is a personal friend or person in position of responsibility can be difficult, and you may even question your own judgement.  Allegations can have an impact on all concerned and it is natural to ask yourself if your perception of the situation is wrong or that someone else will deal with it.  But what if you are right?  False allegations do occasionally occur but these are rare and are more likely to be recognised as such early in the reporting process. Please be assured that we would prefer to receive several reports about the same issue than none at all, and there is no such thing as a stupid question where safeguarding is concerned. Click Here

Q: I am concerned about a situation which may involve domestic abuse

A: Domestic abuse can affect people from all walks of life and in many different ways.  Outwardly the family dynamic may appear normal, however you may have noted changes in behaviour, personality or presentation in a person known to you.  It may be that you need support for your own circumstances.  Anyone can become vulnerable at any time for any number of reasons and be unable to protect themselves from harm. Click Here

We also recommend you read the guidance on the This Is Not An Excuse website which offers advice on how to support anyone who may be experiencing domestic abuse. 

Q: Where can I find general safeguarding help and guidance for my parish?

A: The new national Parish Safeguarding Handbook is your first port of call for information on all aspects of safeguarding in a parish. The most up to date version of it is available to download from both the Diocesan website and directly from the Church of England website. This is a very useful document and is essential for all parishes to read and take direction from. If you require a hard copy, please get in touch with any member of the Diocesan Safeguarding Team.. Click Here

Please do not purchase printed hardcopy versions of this document as the National Safeguarding Team intend to update it on a regular basis.

Finding and accessing support

Q: What help is available to victims and survivors?

A: We understand that speaking out about abuse can be very difficult and distressing however recent or long ago it happened. That is why we are working in partnership with Safer Spaces England and Wales to offer support to anyone. 

Safe Spaces is a free and independent support service for anyone who has experienced abuse in relation to the Church of England, the Church in Wales or the Catholic Church of England and Wales. This could be abuse by someone who holds any role at the church or is linked to participating in a church-led activity or group.

If you have been affected, however long ago, Safe Spaces can provide you with support. You do not have to have told the police or the church authorities, and you do not have to still be involved with the church. Your information will not be shared without your consent unless you or someone else is in immediate danger.

Safe Spaces opening hours are Monday to Friday 9am – 9pm, Saturday 9am-1pm and Sunday from 1pm-5pm (excluding bank holidays, subject to review).

Tel: 0300 303 1056

Email: safespaces@firstlight.org.uk

Click here for LiveChat or to see their website.

 

You can find lots more information about other services and organisations who are offering support on our dedicated webpage for survivors and victims.  If you wish to speak to the Safeguarding Team please get in touch Click Here

Training

Q: Which training do I need for my role?

A:  You should complete relevant training before commencing your new role. The training modules are as follows: 

  • Basic Awareness (C0)
  • Foundation (C1)
  • Leadership (C2)
  • PTO Pathway
  • Raising Awareness of Domestic Abuse 
  • Safer Recruitment and Management 
  • Parish Safeguarding Officer (to be completed only once)
  • Modern Slavery training

To identify the right module to your role and dates where on site training is available please Click Here

Q: How often do I need to complete my training?

A: Your training is valid for three years from the date you complete the module (not when you receive the certificate). You need only refresh training at the highest level for your role.  So, for example, if you only complete Basic Training you need only refresh at this level. If you have completed Basic, Foundations and Leadership for your role you will need to refresh Leadership only and you will receive an email inviting you to book on to a venue as the date approaches. 

Q: Can I arrange to complete Basic and Foundation training as a group?

A: Yes, you may wish to gather as a group to complete training together.  This is particularly beneficial to those who may not have access to a computer, and to have a discussion about the topics and share anonymised anecdotes to enhance participant engagement.  Once you have completed as a group please send a list of participant's names and contact details to the safeguarding team who will arrange for certificates to be sent out.  If you have additional questions related to group sessions please contact us Click Here

Safer Recruitment & DBS

Q: What is Safer Recruitment?

A: Safer recruitment is a set of practices to help make sure staff and volunteers are suitable to work with children, young people and vulnerable adults. It's a vital part of creating a safe and positive environment and making a commitment to keep the most vulnerable safe from harm.

Q: What is DBS?

A: The Disclosure and Barring Service (DBS) is a non-departmental public body of the Home Office of the United Kingdom, formerly referred to as Criminal Records Bureau (CRB).  The DBS process enables employers to check the criminal record of someone applying for a role within their organisation and helps them to make safer recruitment decisions.  DBS also maintains the Adults’ and Children’s Barred Lists, and makes considered decisions as to whether an individual should be included on one or both of these lists and barred from engaging in regulated activity. 

The National Church of England Safeguarding Practice Guidance on Safer Recruitment sets out safer recruitment practices for people working or volunteering with children and adults. The most important and legally binding aspect is the completion of DBS checks.

 

Q: Which type of DBS do I need?

A: Decisions on when and if to request a DBS check are for the employer or regulator to make based on what the law allows. This means starting with a detailed role description of the activities carried out by the post-holder in order to determine the correct level of DBS.

You can use any of the checklists below to determine if a DBS is required and at which level

Q: What are the important details required within the role description?

A: This should include details of what activities the person is required to undertake and how often (within a 30 day period), and whether the activites involve children, young people or vulnerable adults.    You can find templates for most roles on the diocesan safeguarding site.  Please note - the templates are examples and you may need to change the wording to add the activity details to suit the role you are creating. Click Here go to the tab Safer Recruitment Documents. 

Q: What are the types of DBS check?

A: There are four types of DBS check, and each type results in a DBS certificate being issued to an individual. Employers can then ask to see the certificate to ensure that they are recruiting suitable people into their organisation. The information on each check is different.

The four levels of DBS check are:

  • A Basic DBS check is for any purpose, including employment. The certificate will contain details of convictions and conditional cautions that are considered to be unspent under the terms of the Rehabilitation of Offenders Act (ROA) 1974. There is no eligibility requirement for a basic DBS check. An individual can apply for a Basic check directly to DBS through the online application route, or an employer can apply for a basic check on an individual’s behalf, through a Responsible Organisation, if they have consent.
  • A Standard DBS check is suitable for certain roles. The certificate will contain details of both spent and unspent convictions, cautions, reprimands and warnings that are held on the Police National Computer, which are not subject to filtering.  An individual cannot apply for a standard check by themselves. There must be a recruiting organisation who needs the applicant to get the check. This is then sent to DBS through a Registered Body. The service is free for volunteers.
  • An Enhanced DBS check is suitable for people working with children or adults in certain circumstances such as those in receipt of healthcare or personal care. The certificate will contain the same details as a standard certificate and, if the role is eligible, an employer can request that one or both of the DBS barred lists are checked. The certificate may also contain non-conviction information supplied by relevant police forces, if it is deemed relevant and ought to be contained in the certificate.
  • An Enhanced with Barred Lists DBS check is also suitable for people working with children or adults in certain circumstances such as those in receipt of healthcare or personal care. An Enhanced with Barred Lists certificate will contain the same information as an Enhanced DBS certificate, but will also include a check of one or both Barred Lists.
Q: What is meant by "workforce type"?

A: If you are applying for a standard or enhanced criminal record check through DBS, you are asked to select the “workforce type” which is relevant to your situation. In simple terms these are:

  • Child Workforce - as the name suggests this covers many – but not all – roles working with children. Standard or enhanced checks for a child workforce group can only be carried out for someone carrying out regulated activity with children. This is defined as roles including supervising, teaching or caring for children and covers jobs like being a school bus driver, a teacher or worker in a nursery. It wouldn’t cover someone working in a children’s clothes shop or making sandwiches in a soft play centre as they are not directly supervising children. It would however cover contractors who are working in a school temporarily, and even adults living in a house with a family member who is a child minder.
  • Adult workforce - the adult workforce group covers people who are providing similar care or assistance to adults who are vulnerable. There is no one definition of “vulnerable”, but it usually covers adults who have disabilities, or who are elderly and in need of support or advocacy. People who are working with this group to provide care, social work or who help with managing budgets and paying bills all fall into the adult workforce group. Anyone who is a patient in hospital is considered vulnerable, meaning all hospital workers are part of the adult workforce.
Q: Do PCC members and Churchwardens need DBS checks?

A: DBS checks for PCC members

There are three levels of DBS checking – basic, standard and enhanced levels. Information on these levels can be found online.

              As the Charity Commission recommends that trustees always obtain a DBS check when eligible to do, the Diocese of Hereford expects all PCC members to get a DBS check done at the ‘basic’ level.

              If a PCC sponsors and approves, in its own name, children’s, young people or vulnerable adult’s work then the members of the PCC will be eligible for an Enhanced DBS without barred list check.  

 Further detail if required

 PCC members, although charity trustees, are not by virtue of their membership of the PCC engaging in ‘regulated activity’ with children or vulnerable adults and are therefore not automatically eligible for enhanced DBS disclosures (with barred list checks). Charity trustees are eligible for enhanced DBS disclosures (without barred list checks) if the charity qualifies as a “children’s charity ” or a “vulnerable adults’ charity ”.   We will have to provide evidence this is the case if an enhanced check is requested.

 Provision of a Sunday School would not generally satisfy this requirement because the teaching of children in church on Sundays is, as a matter of law, an activity carried out in furtherance of the incumbent’s duty (under Canon C 24.4) to “instruct the parishioners of the benefice, or cause them to be instructed, in the Christian faith”. Incumbents must all have an enhanced DBS check.  PCCs have no specific duties in relation to providing instruction in the Christian faith.  A careful analysis will be required to see whether the PCC does qualify, there can be no blanket approach. 

 For example, if a PCC is a charity and it sponsors and approves, in its own name, work with children, young people or vulnerable adults, by entering into an employment contract with a youth worker to run a youth club or other children’s activities or entering into a contractual arrangement with a worker to provide a regular care service to adults who receive a health or social care service, then the PCC may qualify as a children’s or vulnerable adults’ charity (as the case may be) and in such circumstances PCC members would be eligible for an enhanced DBS check.   PCCs, however, may not meet the definition of a  “children’s charity” or “vulnerable adults’ charity”.  You are advised to seek advice from the safeguarding team in relation to such matters.

Every member of a PCC must complete a Fit and Proper Persons Form and sign that declaration to say that they are not disqualified from holding that position.

Churchwardens are ex officio members of the PCC, and as such, when the PCC qualifies for a check, the churchwarden(s) would be eligible for an enhanced DBS check without barred list check.

Q: How long does a DBS last?

A: The expiry dates for a DBS, both basic and enhanced, have recently changed:

Checks done before 4th January 2022 last for 5 years.

Checks done on or after 4th January 2022 last for 3 years.

Between 4th January 2022 and 3rd January 2024, all individuals with a DBS must be rechecked, in order to get all checks in line with the new three-year duration. By 3rd January 2024, all those requiring enhanced DBS checks (with/without Barred List) will have a certificate that is three years or less, and will be on a 3 yearly recheck cycle.

Q: What is the Rehabilitation of Offenders Act?

A: The Rehabilitation of Offenders Act 1974 (ROA) allows certain convictions and cautions to be considered ‘spent’ (i.e. legally ignored) after a specified period of time. The specified period is determined by the sentence or penalty received for the offence. Once a caution or conviction is spent, the person is considered rehabilitated and the ROA treats the person as if they had never committed an offence.

This means that applicants with criminal records have the right to legally withhold such information when applying for most jobs or voluntary roles. If someone’s caution or conviction is spent, it’s unlawful for employers/recruiters etc. to consider it when deciding their suitability for a job/role.

Some roles are made exempt from the ROA by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, commonly known as the ‘ROA Exceptions Order’.  Broadly speaking, the ROA Exceptions Order lists those roles and positions that are exempted from the provisions of the ROA, and this includes those roles which will have substantial contact/work with children, young people or vulnerable adults.  If the role you are appointing to is exempt, this means the individual will be eligible for a “criminal record check”.

Q: What is a Responsible Organisation?

A: A Responsible Organisation (RO) is an organisation registered with the DBS to submit basic checks through a web service.  The Diocese of Hereford is an RO.

Q: What is a Registered Body?

A: A Registered Body is an organisation that has registered with DBS to submit Standard, Enhanced and Enhanced with Barred Lists DBS check applications.  The Diocese of Hereford is an Registered Body.

Q: What is meant by 'filtering'?

A: Filtering is the term used to describe the process that identifies which criminal records will be disclosed on a Standard or Enhanced DBS certificate. Certain old or minor offences may not be disclosed, these are known as ‘protected’ offences.

Q: What are the Adult & Child Barred Lists?

A: These lists aim to help organisations recruit safely and protect those they may be working with. There are two main types of DBS barred lists. One includes a list of people who have been banned from working with children, and the other is a list of people who have been banned from working with vulnerable adults.

Q: What is meant by regulated activity with children?

A: The legal definition of ‘regulated activity with children’, describes the specific activities, establishments, and positions that are eligible for an Enhanced DBS check with a Children’s Barred List check in the child workforce. This guidance applies whether the individuals are paid or unpaid.

A child is any person who has not yet reached the age of 18 years. However, if an activity relates solely to their employment, for example, induction training when starting work or supervising them at work, and they are 16 or 17, then the trainer or supervisor would not be in regulated activity. 

If you are employing or assessing someone to do work that is regulated activity with children, you could request an Enhanced DBS check, with a check of the Children’s Barred List.

When you request a DBS check to assess someone to carry out regulated activity with children this means that you are a regulated activity provider (RAP). 

As a RAP, you have a legal duty to refer an individual to DBS where the relevant conditions are met.

Regulated activity with children is made up of either:

  • what activity a person does as part of their job and how often they do it

  • where the work takes place and how often the person will work there (e.g. how many days in any 30 day period)

  • working in specified positions (in Wales only)

  • In some circumstances, supervision of the role must also be considered. 

You can find a Regulated Activity Decision Making flow chart on the Safeguarding page on the diocesan website Click Here

click on 'online DBS Guidance'

Q: What is meant by 'supervision' of the role?
A: Supervision needs to be considered where the activity undertaken is teaching, training, or instruction, care for, or supervision of children. In law, this is described as day-to-day supervision that is reasonable in all the circumstances, for the purpose of protecting any children concerned.

 

If a role within a specified establishment is paid, then the individual will always be in regulated activity with children and therefore eligible for an Enhanced DBS check with a check of the Children’s Barred List. This is regardless of the level of supervision they are under.

If a role within a specified establishment is voluntary, then the organisation must decide whether the role is sufficiently supervised by a person who is in regulated activity (with relevant DBS).  The supervision must be regular and day to day; and the supervision must be “reasonable in all the circumstances to ensure the protection of children”. If this is the case then the volunteer is not in regulated activity with children and is eligible for an Enhanced DBS check only.

Commmitment to continuous improvement and review of Safeguarding

Q: How is the diocese of Hereford responding to safeguarding post Makin Review?

A: Following an Independent review into the Church’s handling of the John Smyth case The Church of England published the Makin Review on Thursday 7th November. Following the release of the report, subsequent media interest and public reaction, The Archbishop of Canterbury Justin Welby resigned from his position as the most senior bishop and leader of the Church of England, head of the worldwide Anglican Communion and bishop of the diocese of Canterbury on Tuesday 12 November 2024.

In response to the report and resignation, Hereford Diocese safeguarding and senior leadership team led an online question and answer session on Tuesday 19th of November inviting parish safeguarding officers, ordained clergy including those with permission to officiate and members of diocesan synod to an open session prior to the first meeting of the new diocesan synod.  The meeting provided an opportunity for individuals to address any concerns or questions about the Makin review, safeguarding in the Church of England as well as address any questions relating specifically to Hereford Diocese.  The FAQ document includes details of the questions asked and the answers given alongside details of additional support and information. 

A further two meetings are scheduled for anyone wishing to ask questions following the review.  The first of these two face-to-face meetings will take place on 

Wednesday 11th December between 5pm and 6.30 pm in The Great Hall, The Palace, Hereford.
Please confirm attendance by sending an email to: safeguarding@hereford.anglican.org 

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